Through Producer Assignments, AgentSync Manage allows you to pre-assign your agents to the states and lines of authority that you expect them to be licensed and/or appointed in.
What is a Producer Assignment?
A Producer Assignment is an awesome tool created by AgentSync that allows you to indicate which states and lines of authority your producers are expected to be licensed and/or appointed in (for appointment tracking, you can also indicate the company).
Once a Producer Assignment is assigned to a producer's Contact, User or Account record, Manage will automatically create a Scorecard. This Scorecard compares the information on the Producer Assignment with the license and/or appointment information pulled in from NIPR to give you a quick and easy view into whether this producer is missing any of the licenses and/or appointments that they need!
Click on the link below to jump to the desired section:
- How to Create a Producer Assignment
- How to Edit a Producer Assignment
- How to Assign a Producer Assignment
- Further Education & Training
How to Create a Producer Assignment
Keeping track of what and where your producers are able to sell can be a challenging manual process. That's where the Producer Assignment comes in!
Your Producer Assignment does the following:
- Calculates the percentage of licenses your producer has (through the NIPR sync) versus the ones you would like them to have (based on the Producer Assignment)
- Determines which state-specific questions your agent is required to submit
Note: In order to surface background questions based on Producer Assignments, you must enable this feature by following these steps. This will enable state-specific background questions for your entire org.
How to Create an Individual Producer Assignment
An individual producer assignment is for one producer and one producer only.
Step 1: Navigate to the producer's Contact, User or Account record by typing their name in the Global Search Bar at the top of your Manage screen
Step 2: Click the name in the preview that has the label of Contact, User or Account under the name
AgentSync Tip: Don't see your producer's Contact record in the preview? Try clicking "Show more results for" at the bottom of the preview.
Step 3: Click New Producer Assignment in the top right corner. Try clicking the down arrow for more options if you don't see the button
Step 4: The Producer Assignment Name auto-fills your producer's name and NPN. We recommend keeping the default value of the record name
Step 5: Beneath the name is a drop down for Scorecard Type. The scorecard type determines whether you are using this scorecard for licensing only (Licenses) or appointments/license verification (License + Appointment)
Step 6: The Agent Type(s) selects what type of agent you would like to license and appoint for! You can select multiple agent types. Producer is chosen as the default option, but you can use the arrows to add or remove types as needed
Step 7: The next section allows you to choose the State License(s). Select all states and use the arrows to move them over to the Chosen section
Step 8: Now select the LOA Categories you would like to appoint or license. Again, select the LOA Categories you need and use the arrows to move the selection from available to Chosen
Carriers Only:
Scroll down to select for which Company Name(s) you would like your agent to hold appointments. Click the arrow to move the selection from Available to Chosen.
Step 9: You will be brought to a page where you can make final edits to individual states, producer types or companies before saving the Producer Assignment. There are filters available to help you easily find the data you need to edit. Simply click the filter(s) and a dropdown message will display.
Step 10: You may need to delete an LOA Category from some states. For example, You need Health and Life in most states, but in a few you only need Life. Click the Check Box next to the state(s) you need to update, and click Edit LOA Categories
Step 11: You can also delete a line that you do not need. For example, If you do not need to appoint in certain states with one Company, you can remove it! Click the Check Box next to the state(s) you need to delete and click Delete Row(s)
Step 12: Once all of your edits are made, click Save
Your Producer Assignment is now created! You will be redirected back to the Contact record of your producer and the Producer Assignment will automatically be linked to that Contact. If your producer already has their NPN synced, a Scorecard will now generate.
How to create a generic producer assignment
A generic producer assignment is for multiple producers. This use case is best for territories or cohorts. Editing a generic producer assignment will recalculate the Producer Compliance Scorecard for all producers who have this assignment.
Step 1: Click the Producer Assignments Tab
AgentSync Tip: Can't find the Producer Assignments tab? Click the 9-dotted square in the top left corner in Manage next to the tabs and type Producer Assignments
Step 2: Click New in the top right corner
Step 3: Select Generic Producer Assignment
Step 4: Enter in a name in the Producer Assignment Name field
AgentSync Tip: We recommend using a name that describes the territory of the assignment or the LOAs on the assignment, such as "Health All States" or "Midwest P&C" to make it easy to identify later on
Step 5: Follow steps 5 - 12 in the individual producer assignment section
Step 6: Navigate to the Contact record of the producer you wish to assign this Generic Producer Assignment to
Step 7: Click the pencil next to the Producer Assignment field
Step 8: Type the name of your Generic Producer Assignment in the blank box and select it in the dropdown menu
Step 9: Click Save
Want to watch a video tutorial? Click here to access this exclusive AgentSync Customer Content and watch!
How to Edit a Producer Assignment in AgentSync Manage
Step 1: Click the Producer Assignments tab across the top of your page
AgentSync Tip: Don't see the Producer Assignments tab? Try clicking the "More" drop down arrow to view additional fields.
Step 2: Click the assignment you would like to edit
AgentSync Tip: Can't find the producer assignment you wish to edit? Try searching for it in the global search bar!
Step 3: Click the Edit button
Step 4: On this page, you can remove states and edit Lines of Authorities. To delete a row(s), select the state line(s) and click "Delete Row(s)". To edit LOA(s), select the state line(s) and click "Edit LOA Categories".
AgentSync Tip: If that is all you need to change, click Save. Your producer assignment changes will be updated in Manage!
Step 5: To add states, agent types, or to change the assignment name, click previous & click "OK".
Step 6: You are now brought to the page where you created your assignment. Here you can add states, update your agent types, change the assignment name, and also remove states/add lines of authorities like you could on the previous page.
Step 6: Click Next, as if you were creating a new assignment
Step 7: Click Save
And you did it! You edited your producer assignment.
If this assignment was assigned to multiple producers, all producers will reflect that edit and a new scorecard will be calculated.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **
How to Assign a Producer Assignment
Do you need to assign an already created producer assignment (most likely a generic assignment) to a producer's record? If so, follow these instructions!
Step 1: Navigate to the producer's Contact, User or Account record by typing their name in the Global Search Bar at the top of your Manage screen
Step 2: Click the name in the preview that has the label of Contact, User or Account under the name
AgentSync Tip: Don't see your producer's Contact, User or Account record in the preview? Try clicking "Show more results for" at the bottom of the preview.
Step 3: Find the Producer Assignment field and click the small gray pencil icon 
to edit the field.
Step 4: Type in the name of the of the Producer Assignment in the Search Producer Assignments bar. Click the name of the desired Producer Assignment.
Step 5: Click Save