When submitting transactions in AgentSync Manage, you may wonder what the various fields on your NIPR transaction page mean. This short article walks through many of the key fields you will encounter.
Audit logs and history: This section shows the date and time that each of these fields were changed so you can track the day that your specific transaction was approved!
Estimated fees: When you initially apply for transaction, you first check to see if the transaction is eligible. If it is, it will say ready to submit, which means you are all set to submit! You will also be able to view the estimated cost of this transaction before submitting to NIPR. Keep a note here - this is just an estimate and the reported fee can be different.
The include checkmark on the NIPR transaction lines of authorities shows which transactions are submitted to AgentSync Manage. If the lines of authorities are checked or unchecked incorrectly, please email us at support@agentsync.io. This means that the underlying metadata needs to be reviewed and we can turn off and on specific lines to ensure that the right lines of authorities are included when you are submitting transactions in AgentSync manage! If you do not want to turn any of the lines off in the underlying metadata, follow these instructions on how to turn off or on a line in AgentSync Manage.
Included LOA categories: These are the LOA categories included as part of your transaction. You can also see this on your producer's producer detail record, and we highly recommend always taking a look before submitting your transaction - this way, you can make any edits to the transaction if you need to add any more lines of authorities.
License class Agent types: This is shows the agent type that is being submitted in the transaction. Many of our customers ask - if I am applying for a producer license, why can the line list so many other agent types (like the photo below)? This is because this label will include all agent types that can be licensed under the license class included in the transaction, meaning that as a producer transaction - I am eligible to apply for surplus, MGA, motor club, travel, and surety with a producer license. However, only the agent type specified in the producer detail record will be considered for the transaction created.
Click here to better understand what LOA categories and Agent Types are
NIPR transaction lines of authorities: This section shows which lines of authorities were submitted when transacting in AgentSync Manage.
Processing messages: These messages are straight from NIPR and they inform you of what next steps you must take, if any. Sometimes you will receive courtesy messages here, which are outlined in - like some of our action required messages. Other times, NIPR blocked your transaction to ensure that you meet the eligibility requirements before submission. See here for what the various processing messages mean.
Related carrier information: This applies to our carrier customers who submitting termination requests. Here, you will see the original appointment information.
Reported fees: This is populated after the charge. Since AgentSync integrates with NIPR, your AgentSync solution is streamlining your transactions to be submitted to the states through NIPR, which means that you will see both reported NIPR and state fees apply when submitting your transaction. However, we do not charge any fees for submitting a transaction with AgentSync Manage - all fees are from NIPR and the state. Click here to better understand payment with NIPR verses the states.
- NIPR fee: Because AgentSync integrates with NIPR, your AgentSync solution is streamlining your transactions to be submitted to the states through NIPR, which means that NIPR fees apply when submitting your transaction. However, we do not charge any fees for submitting a transaction with AgentSync Manage.
- State fee. Keep in mind that the state fees are submitted through NIPR EFT daily, and the NIPR fees are paid through credit card monthly.
Status: As a compliance partner, AgentSync will give you as much information as possible to ensure that you are compliant in your transaction, which might mean that you'll get a status message that you need to take some extra steps before this transaction can be approved. We recommend checking out this what does my status mean here to better understand what these statuses mean.
Submission date: This is the date that the transaction was submitted to NIPR, which is a critical field for cost reporting and will give you the most accurate results when trying to run expense reports for your daily EFT costs!
Transaction number: This is the same transaction number you would see if you were reviewing your transactions in NIPR. This is how we track your individual transaction, like a receipt number
Transaction Type: The transaction type confirms your type of transaction, as in is this a new license or renewal? An appointment or a termination? AgentSync has the state rules baked in to determine whether your transaction is new or a renewal - which can be especially helpful when you are late renewing or reinstating licenses past their expiration date.